Privacy Policy

Our commitment to protecting your privacy and personal information.

Last Updated: May 5, 2025

1. Introduction

At OW2 ("we", "our", or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, website, and related applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Transaction history
  • Government-issued identification (for KYC purposes where required by law)

2.2 Usage Information

We may collect information about how you use our Services, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (hardware model, operating system)
  • Performance data and error reports

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Prevent fraud and enhance the security of our platform
  • Comply with legal obligations

4. Data Minimization and Storage

We follow the principle of data minimization, collecting only the information necessary to provide our Services. We store your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent
  • With service providers who process data on our behalf
  • To comply with legal obligations
  • In connection with a merger, sale, or acquisition

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ow2.com.